Privacy Policy
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1. Introduction
This Privacy Policy outlines how DP Servicing Limited ('we', 'our', or 'the Company') collects, uses, and protects personal information from individuals ('Users') who visit our website or otherwise interact with us.
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2. Legal Basis for Data Collection
We collect and process personal data to fulfil our contractual obligations, deliver and improve our services, comply with legal and regulatory requirements, and protect our legitimate business interests. By using our website or providing your personal information, you agree to the practices described in this Privacy Policy.
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3. Information We Collect
We collect two types of information:
a. Non-Personal Information: Includes browser type, operating system, language preferences, access times, and website interaction data.
b. Personal Information: Includes IP address, geolocation, device identifiers, contact details, and any information you provide when registering or contacting us.
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4. How We Collect Information
We collect information through direct input from you, your interactions with our website, and third-party services such as analytics providers.
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5. How We Use Your Information
We use your information to:
- Communicate with you
- Provide customer support
- Improve and personalise your experience
- Send updates and promotional content
- Analyse website usage
- Serve relevant advertisements
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6. Sharing of Information
We may share your information with trusted third parties including hosting providers, marketing partners, analytics services, and legal authorities when required. We ensure appropriate safeguards are in place.
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7. Your Rights
You have the right to:
1. Access your personal data
2. Receive a copy in a structured format
3. Request correction
4. Request deletion
5. Object to processing
6. Request restriction of processing
7. Lodge a complaint with a supervisory authority
To exercise your rights, contact us at: management@dpservicing.co.uk
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8. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies. Data is regularly reviewed and securely deleted when no longer needed.
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9. Cookies and Tracking Technologies
We use cookies to enhance your experience. Types of cookies include:
- Session Cookies
- Persistent Cookies
- Third-Party Cookies
Cookies help us remember preferences, improve functionality, and analyse usage. You can manage cookies through your browser settings. We also use Google Analytics to understand user behaviour.
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10. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
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11. International Data Transfers
If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
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12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
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13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: management@dpservicing.co.uk